Content Coordinator

Total Expert

Content Operations is responsible for managing customer’s marketing libraries and coordinating workflow to build custom marketing collateral into Total Expert. Content Coordinators are responsible for managing & executing assigned customers’ Custom Content requests. Content Coordinators also consult with customers on content strategy and unique use cases as well as established best practices. #LI-MS1#LI-RemoteCompany Mission & Vision: Total Expert’s mission is to empower modern financial institutions to create trusted lifelong customer relationships. Our vision is to orchestrate the perfect customer journey across modern financial services by creating the leading purpose-built platform.  Total Wellness: We believe that living a balanced life leads to more creativity and productivity. Total Expert offers the following benefits to support employees in their pursuit of Total Wellness.  Physical Wellness: • Medical, Dental & Vision Coverage • Prescription Drug Coverage • GymPass • Health Advocate Program • Flexible Time Off Program  Financial Wellness: • 401(k) Retirement Savings Plan & Matching Program • Health Savings Account, Flexible Spending Accounts & Disability Protection  • Life & Voluntary Life Coverage • Paid Parental Leave • Pet Insurance • Employee Referral Bonus  Our Pledge:We believe that strength comes from diversity and we strive for a culture where every person’s voice, unique lived experience, and talents are embraced and celebrated. We are committed to attracting and hiring for diversity of all kinds, creating better opportunities for inclusion and belonging throughout our employee lifecycle, and establishing and/or refining our internal practices and procedures to ensure equity.  About Us:Total Expert is a pre-IPO, series C, $50M (annual recurring revenue) fintech company. We are growing fast (between 30-40% annually), and as a CRM and marketing automation platform purpose-built for lenders and banks, we enjoy a tremendous product market fit for the world-class financial institutions we serve.   The Total Expert platform unifies data, marketing, sales, and compliance solutions to provide a cohesive experience across the customer lifecycle. We are determined to reimagine the way people and technology work together so that our customers build more meaningful, human connections with their customers.  Innovation Path:With 1/3 of our annual budget committed to R&D, Total Expert is executing on a platform modernization journey, which has allowed us to focus on: team autonomy, continuous integration and deployment, and building the architectural foundation for the future. The results so far? 1) We moved from monthly deployment to multiple times per day, 2) our teams are empowered to make decisions and lead the architecture of their domain, and 3) we’ve built an event-sourced backbone as the foundation to build enterprise services with velocity.  Industry Leader:Amidst business and integration growth, Total Expert continues to receive several awards and industry recognition. G2, the world’s leading business solutions review website, has identified Total Expert as a leader across four categories in the Summer 2022 reports. These rankings were achieved based on market presence and customer satisfaction of real users, which were then compared to similar products in each report category.   Along with this achievement, Total Expert recently has been recognized with the following awards and honors:  -Named to the 2022 Inc. 5000 Series: Midwest list for the third consecutive year  -Named a finalist in the “Best Consumer Digital Banking Solution Provider” category of the Banking Tech Awards USA -Listed as the fifteenth largest software company in the Twin Cities on the MSP Biz Journal – Software Development List -Listed as an honoree for one of the most innovative technology companies in the housing economy on HousingWire’s 2022 Tech100 list for the fifth consecutive year -Listed as number seven on the list of the 2022 Best Tech Startups in Minnesota  Come Join Us:We’re changing how financial institutions engage with consumers, and it starts with the people behind our platform. We’re seeking passionate individuals to grow with us as we continue to empower leading financial brands to form deeper customer relationships. Our most successful people have a “teamwork makes the dream work” mindset, operate with a strong sense of urgency, have an entrepreneurial spirit, and are solutions-oriented. Take a closer look!

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