XM: Turkish-Speaking Customer Experience Officer

  • Freelance
  • Anywhere


Headquarters: Cyprus, Greece or Remote

URL: https://xm.com

Reference Number: CCOTR1022
The position: 
We are looking for a passionate and self-motivated professional to join our Customer Experience Team in Limassol! 
The main responsibilities of the position include:
·        Deal with clients’ inquiries via live chat, email and telephone
·        Perform personal clientele analysis and taking actions as required
·        Handle client inquiries appropriately and ensuring that high level service is provided
·        Promote available products and services to clients
·        Develop and maintain excellent relationships with prospective and existing clients 
·        Cooperate effectively with other departments as required
·        Contribute to team effort by achieving targeted results
Main requirements:
  • Degree in a business-related field
·        Client handling experience in the financial services sector is a definite plus
  • Fluent Turkish speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
·        Outstanding communication and interpersonal skills
  • Excellent computer literacy 
  • Valid work permit required
Benefit from:
  • Attractive remuneration package plus performance related reward   
  • Private health insurance 
  • Food allowance 
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
Type of employment: Full time
Location: Limassol, Cyprus
Please visit our website www.xm.com/careers to submit your online application for this position.  
All applications will be treated with strict confidentiality!

To apply: https://weworkremotely.com/remote-jobs/xm-turkish-speaking-customer-experience-officer